Author Archive: Suzette Henry-Campbell
How Is Your Diversity Plan Going?
Hello. Let’s take a walk. Recent events have pushed into very sharp focus the relational behaviours between and among individuals and groups. Our collective memory will suggest that since time immemorial, man has been preoccupied with the notion of race and labels. We create societies built on opposites. If one is not rich, one is poor. …
The Intern
Recently, I met a young woman who shared her harrowing experience of trying to land a job post university. At the point of tears, she was growing more and more disillusioned about what it takes to get a job. All her life she was told that changing her circumstance of poverty, she would have …
Hospitality in Focus
Meet Deena, a server at Plantation, FL., IHOP. Former elementary school teacher (over 20 years), with an impressive, incredibly buoyant personality. “I love what I do. It is important to get to know your customers. I usually begin by getting the name right. That gesture personalizes the relationship and becomes a pleasant experience.” © Suzette Henry-Campbell 2014
The CEO and I (What Are You Studying?)
A few weeks ago, I had the distinct pleasure of being introduced to the CEO of a medium sized retail company. Our conversation was at first the usual awkward way of getting warmed up to someone new. A joke or two cracked here and there to lighten the exchange. I worked through my head the …
It Was The Best of Times and the Worst of Times …
Our global village is in turmoil. We are buffeted by the constant flow of challenges. Left unchecked, our challenges reach a crescendo known as crisis. Our new fascination and mounting fear is focused on a new threat to our health – Ebola. Months before, this threat was confined to specific locations on the continent of …
The “Other” and Success
Awake by 4:30 a.m. Most mornings anyway. My senses are alert, my mind sharp. There are no distractions and in those hours, I treasure the stillness of the world around me. Forty-five minutes later, I reach over for my phone. Now a habit, I surf through my favourite social media sites. News in a flash. With …
Unplugged – Get The Most Out Of Meetings
We appear to be hurried today more than any other period in our checkered history. Even with the latest communication gadgets, our ability to become engaged has been severely compromised. This conclusion hit home recently as I sat in a meeting and within minutes, mobile phones were in hand and eyes glued to the content …
This Is Our Reality
As I watched an interview carried by a popular US media house, I was struck by the calmness of spirit demonstrated by a citizen whose country by all media reports, is being attacked. I speak of the conflict between Israel and Lebanon that shows no sign of abating. What had me transfixed was not only …
Coffee and a Story
There is an advantage to getting out of the office. I have always held that belief, especially when faced with a difficult decision, complex project or just simply a need to stretch one’s legs. You may bump into someone you know or a stranger and that random conversation becomes the catalyst for a new idea or a …
Workplace Sexual Predators
The word predator has surfaced a lot in conversations over the past week, and not in the context of an eagle hunting its prey. Workplace predatory behaviors in the context of pursuing a sexual agenda is an uncomfortable topic and for many of us in the practice of people management not the kind of conversation …
IdeasEvolve 