Hospitality in Focus

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Pure Hospitality

Meet Deena, a server at Plantation, FL., IHOP. Former elementary school teacher (over 20 years), with an impressive, incredibly buoyant personality.

“I love what I do. It is important to get to know your customers. I usually begin by getting the name right. That gesture personalizes the relationship and becomes a pleasant experience.”

© Suzette Henry-Campbell 2014

 

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